MultiTutor is an exclusive digital academic learning platform for where all the students who will get the personalized coaching in friendly environment at the comfort of their houses. Students and/or their parents/guardians can enrol themselves at the Company’s portal and MultiTutor will impart subject specific and class specific education at all levels to its students and academic learners.
MultiTutor is online platform for the CBSE/NCERT and all other state Boards syllabus students whereby students will get the customized coaching as per the curriculum. The tutors registered with the company are adequately qualified, experienced and possess relevant skills to teach students in easy yet classic manner so that students can remember the same throughout their lives.
As the name suggests MultiTutor is a multi user e-education platform where teachers, tutors, coaches etc. can enrol themselves as full time or part time basis. The relationship of the company and the Tutors is on P2P basis. There should be no employer employee relationship between the company and the tutor/teacher.
The students can select the respective tutor or teacher for the specific subject and can avail the education services from that chosen teacher online at the very comfort of their homes.3] ELIGIBILITY
The User represents and warrants that he/she is competent and eligible to enter into legally binding agreements and that he/she has the requisite authority to bind himself/herself to these Terms, as determined solely by the provisions of the Indian Contract Act, 1872. The User may not use this Website if he/she is not competent to contract under the Indian Contract Act, 1872, or is disqualified from doing so by any other applicable law, rule or regulation currently in force.4] TERM
These Terms shall continue to form a valid and binding contract between the Parties, and shall continue to be in full force and effect until:
a) The User continues to access and use the Website; or
b) The Transaction between the Parties, if any, concludes to the satisfaction of both Parties;
c) You agree and acknowledge that https://www.MultiTutor.in control in any manner any transactions on the website. Accordingly, the contract of sale of services on the website shall be a strictly bipartite contract between you and the Website on https://www.MultiTutor.in. Whichever is longer. The Parties agree that certain portions of these Terms (“Clauses”), such as Clauses 14, 15, 18 and 19 shall continue to remain in full force and effect indefinitely, even after the expiry or termination of these Terms as contemplated herein.5] TERMINATION
The Company reserves the right, in its sole discretion, to unilaterally terminate the User’s access to the services and/or products offered on the Website, or any portion thereof, at any time, without notice or cause. The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same, as described in Section 3 herein above.6] FACILITIES TO BE RENDERED BY THE WEBSITE
However, the company reserves the right to amend this fee policy for any or all services offered or sold. In such an event, the User will be intimated of the same when he/she attempts to access the Website, and the User shall have the option of declining to avail of the services offered on the Website. Any such change, if made, shall come into effect immediately upon such change being notified to the User, unless specified otherwise.8] TERMS, CONDITIONS AND DUTIES OF THE USER
It is the duty of User to provide one’s true/accurate/complete information, and all the details relating thereof on the website. If any User detail found to be false then company shall reserve the right on its sole discretion to reject the registration and debar the User from using the Services available on its website, without prior intimation whatsoever.
The User agrees to comply with all notices or instructions given by Company from time to time to enable the use of the Services.
User shall take care to choose the right and desired tutorials/classes and advised to check the product description carefully so company can deliver the right products. By placing a booking for order for a product User agree to be bound by the conditions of sale included in the product or item’s description.
MultiTutor is a two-way interactive communication platform between education providers and seekers and therefore MultiTutor seeks to provide a favorable and healthy learning and teaching environment to its Users and Users also promises to maintain the same.
In maintaining the interactive nature of the platform in mind it is critical to make sure that the platform is not distorted in anyway that would warrant any User having a less than wonderful learning experience. You as a User may come across content that you feel are inappropriate, and we have provided means by which you can report such content, in a systematic manner.
User is also prohibited to upload and transmit any kind and nature of hateful, harmful, dangerous, misleading, pornographic, bullying, violent type of content in the videos or during the live lectures, notes etc. If any User is found of using any kind of above mentioned and/or any inappropriate content on the platform than the User shall be liable for legal consequence and his registration and other credential will be blocked immediately and his/her contract will be terminated with the MultiTutor.
The User shall promptly make the payment to Company towards the services purchased as and when it becomes payable.
User shall indemnify and hold the Company, harmless for any loss or damage arising out of User’s to comply with any applicable laws or regulations and for breach of the following warranties and representations.
The User shall at all times during the pendency of this agreement endeavor to protect and promote the interest of the Company and ensure that there will be no damage to third party (client/customer) due to act/ omission on the part of the User.
User is bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate post, publish or create derivative works from, transfer, or sell any information or software obtained from the Website. Any such use / limited use of the Website will only be allowed with the prior express written permission of the Company. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information contained on the Website is expressly prohibited.
The user will be responsible for maintaining the confidentiality of the account and password for restricting access to your computer to prevent unauthorized access to the account.
The user shall be responsible for all activities that occur under user’s account.
The User hereby expressly authorises the Company/Website to disclose any and all information relating to the User in the possession of the Company /Website to law enforcement or other government officials, as Company may in its sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft / infringement of intellectual property. The User further understands that the Company/Website might be directed to disclose any information (including the identity of persons providing information or materials on the Website) as necessary to satisfy any judicial order, law, regulation or valid governmental request.
The User expressly agrees and acknowledges that the Company/Website has no obligation to monitor the materials posted on the Website, but that it has the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms. Notwithstanding this right, the User remains solely responsible for the content of the materials posted on the Website by him/her. In no event shall the Company/Website assume or be deemed to have any responsibility or liability for any content posted, or for any claims, damages or losses resulting from use of any such content and/or the appearance of any content on the Website. The User hereby represents and warrants that he/she has all necessary rights in and to all content provided as well as all information contained therein, and that such content does not infringe any proprietary or other rights of any third party/ies, nor does it contain any libellous, tortuous, or otherwise unlawful or offensive material, and the User hereby accepts full responsibility for any consequences that may arise due to the publishing of any such material on the Website.9] TERMS, CONDITIONS, AND DUTIES OF COMPANY
MultiTutor may, in its sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third Party Provider’s services, subject to any additional terms that the Company establishes on a per promotional code basis (“Promo Codes”).
Such Offers may have other terms and conditions specific to particular Offer. The terms and conditions may include restrictions regarding cancellation and refund. User is advised to get accustomed, acknowledge and accept the same before availing any discounts under any Offers. Availing of an Offer is at the discretion of the User.
The Company reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Company determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.11] PAYMENTS
Any payment related issue, except when such issue is due to an error or fault in the Website, shall be resolved between You and the Payment Processor. MultiTutor shall not be responsible for any unauthorized use of Your E-Wallet during or after availing the Services on the website.12]CUSTOMER RELATIONSHIP MANAGEMENT
All issues, opinions, suggestions, questions and feedback while availing our Services shall be communicated to us through email address mentioned.
You agree to be fair, accurate and non-disparaging while leaving comment, feedbacks, testimonials or reviews on or about the Rides or Services.
Reporting of any issue needs to be within 7 (seven) days of the happening of the issue, failing which, such issue will not be addressed.
Any issue reported on channels other than the above may be addressed by MultiTutor only on a best-effort basis. MultiTutor takes no liability for inability to get back on other channels.
Company shall endeavour to respond to Your issues within 2 (two) working days of Your reporting the same and endeavour to resolve it at the earliest possible. It is hereby clarified that issues are resolved on severity basis, and certain may be resolved earlier than the other. However, MultiTutor shall not be liable for any damages or losses in the event You are not satisfied with any such resolution.13] SUSPENSION OF USER ACCESS AND ACTIVITY
Notwithstanding other legal remedies that may be available to it, Company may in its sole discretion limit the User’s access and/ or activity by immediately removing the User’s access credentials either temporarily or indefinitely, or suspend / terminate the User’s membership, and/or refuse to provide User with access to the Website, without being required to provide the User with notice or cause:
The User hereby expressly agrees to defend, indemnify and hold harmless the Website and the Company, its directors, affiliate Users, employees, officers, agents and their successors and assigns and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon the User’s actions or inactions, including but not limited to any warranties, representations or undertakings, or in relation to the non-fulfilment of any of the User’s obligations under this Agreement, or arising out of the User’s infringement of any applicable laws, rules and regulations, including but not limited to infringement of intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers, or the infringement of any other rights of a third party.
In no event shall the Company/Website be liable to compensate the User or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not the Company/Website had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with the User’s use of or access to the Website and/or the services, products or materials contained therein.
The limitations and exclusions in this section apply to the maximum extent permitted by applicable law, and the Parties expressly agree that in the event of any statute, rule, regulation or amendment coming into force that would result in the Company/Website incurring any form of liability whatsoever, these Terms and the Policy will stand terminated one (1) day before the coming into effect of such statute, rule, regulation or amendment. It is further agreed to by the Parties that the contents of this clause shall survive even after the termination or expiry of the Terms and/or Policy.15] INTELLECTUAL PROPERTY RIGHTS
Unless expressly agreed to in writing, nothing contained herein shall give the User a right to use any of the Website’s trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, images, and other distinctive brand features, save according to the provisions of these Terms. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by the Website and other distinctive brand features of the Website are the property of the Company. Furthermore, with respect to the Website created by the Company the company shall be the exclusive owner of all the designs, graphics and the like, related to the Website.
The User may not use any of the intellectual property displayed on the Website in any manner that is likely to cause confusion among existing or prospective Users of the Website, or that in any manner disparages or discredits the company/Website, to be determined in the sole discretion of the Company.
The User is aware that the services and/or products displayed on the Website are the artistic creations of their respective owners, and that all intellectual property, including but not limited to copyrights, relating to said products resides with the said owners, and that at no point does any such intellectual property stand transferred from the aforementioned creators to the Website/company, or to the User.
The User is further aware that any reproduction or infringement of the intellectual property of the aforementioned owners by the User will result in legal action being initiated against the User by the respective owners of the intellectual property so reproduced / infringed upon. It is agreed to by the Parties that the contents of this clause shall survive even after the termination or expiry of the Terms and/or Policy.16] DISCLAIMER OF WARRANTIES AND LIABILITIES
Any comments, feedback, ideas, suggestions, initiation, or any other content contributed by the User to the Company or this Website will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for the company to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, display worldwide, or act on such content, without additional approval or consideration, in any media, or technology now known or later developed, for the full term of any rights that may exist in such content, and the User hereby waives any claim to the contrary. The User hereby represents and warrants that he/she owns or otherwise controls all of the rights to the content contributed to the Website, and that use of such content by the company/Website does not infringe upon or violate the rights of any third party. In the event of any action initiated against the Company/Website by any such affected third party, the User hereby expressly agrees to indemnify and hold harmless the Company /Website, for its use of any such information provided to it by the User. The Company reserves its right to defend itself in any such legal disputes that may arise, and recover the costs incurred in such proceedings from the User.18] DISPUTE RESOLUTION AND JURISDICTION
It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of these Terms and any disputes/claim/refund/compensation arising here from will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Clause shall survive even after the termination or expiry of the Terms and/or Policy.
Any or all kind of communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User reducing the same to writing, and sending the same to the registered office of the Company by Registered Post Acknowledgement Due / Speed Post Acknowledgement Due (RPAD / SPAD).20] MISCELLANEOUS PROVISIONS